FAQ

 Find the answers to your most frequently asked questions. If you can't find your answer here, hit the contact us button and we'll be in touch. 

Generel Questions

Can I get my money back if I do not like the work?

What is the exact design process?

I'm missing important company info (e.g., phone number, tax code, etc.). Can I still order?

How do I communicate my design wishes?

What is your satisfaction guarantee?

Can you also advise me personally?

What payment options do you offer?

How do I make an order?

Why didn't I receive my confirmation email? 

Questions Related To Logo Design

What for can I use my logo for?

In what file formats do I get my logo?

How do I get the logo designs and finished logo?

How long does the development of the logo take?

How many revisions do you perform?

Do you revise my existing logo?

How many logo designs do I receive?

Questions Related To Business Card Design

What format can I receive my business card?

How do I get my completed business card design?

How long does the development of business card designs take?

How many revisions do you make on my business card?

Do you revise my existing business card?

How many business card designs do I receive?

Questions Related To Letterhead & Envelope Design

What format will my letterhead be delivered in?

How will I receive my completed letterhead design?

How long does the development of the design take?

How many revisions do you perform?

Do you revise my existing letterhead design?

How many letterhead designs do I receive?

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