After ordering you will receive a mail with some basic questions where I will determine what are your exact needs and can provide you with best logos.

At 741.Studio we put our customer first. Our design and service processes have been honed since 2014 to facilitate easy delivery of high quality end results that our clients can use for their brands and differentiate themselves amongst competitors.

Our ORDER Process:

1. Once you have reviewed our portfolio and client work, you can purchase our packages by filling out the form on our contact page.
2. You can also request to schedule a phone call with one of our brand strategists if your requirement is more complex or if your projects is large and varied.
3. Once you chose a package list or a proposal and quote, if you have any questions or concerns, you can reach out to one of our friendly team members via email.
4. If you do decide to go ahead and engage us to create your awesome brand identity, website design or brand strategy, you will receive a email for the creative brief that you can complete and submit.
5. Once we receive the completed brief, we will create your project on Basecamp – a project management online software that we use to manage our projects and to communicate with our clients.
6. A team of talented designers will be assigned to your project headed by a Creative Director. Read more about our team.

Our PROJECT Process:

1. We start every project by analyzing the input the client submitted in the creative brief. We try and understand what the client wishes to have as the end result.
2. We then head into the discovery phase which includes researching the client, the business, the market segment and the competition.
3. We then move into the brainstorming phase which includes mind mapping, idea generation, doodling, sketching.
4. This leads to the design phase where we turn ideas and doodles into solid designs.
5. Once the design phase is completed, we have a peer review process where the validity and uniqueness of the design concepts is reviewed and a final list of designs selected to be presented to the client.
6. A beautiful presentation is created and presented to the client showcasing the design concepts in real world applications and scenarios so the client can visual each design and make an informed decision.
7. The client can then select one of the presented design directions and proceed to either finalize the project or request tweaks and fine tuning.
8. Once the client is happy with the final design, we create the final printer ready file formats and deliver the source files (AI and EPS) as well as web files (JPG, PNG, PDF, TIF, PSD, GIF). Client can download final files.

Yes, absolutely. You will have 100% ownership of the final designs. Once we hand over the final source files to you, you can do what you will with the designs including applying for trademark.

741.Studio does retain the right to display the designs in our promotional material, website and/or social media channels. You can request us to waive this right by paying a small fee. Please ask your project manager about this.

We can meet up with clients in our Berlin and Canggu offices only.

To schedule a face-to-face meeting, we would have to go through a discovery process which includes emails to start with and then phone calls to establish the scope of the project. If we feel like we are a good fit, we can then schedule a meeting at our office.

Source files are the original files of your logo in which you can edit/resize the logo to any size without loosing quality using the Adobe software. They are available in Ai,EPS,PSD,PDF,PNG,SVG formats.

We aim to provide the highest quality service. However, since creativity and design are subjective, we understand that from time to time, a client may not like what we create and may seek a refund. This is how our refund policy works:

For brand identity projects, we offer a 50% refund policy*. This is applicable when we take 100% of the project fees upfront and not when we take a deposit. Deposits are non-refundable. When we present the initial logo design concepts presentation, if the client wishes to cancel the project and walk away at that stage, they will get 50% refund. We will, however, retain copyrights to the designs we create.

For website projects, we usually take a non-refundable deposit to begin a project followed by instalments based on milestones.

For all other services, refunds depend on the project scope and terms.

*Any terms laid out in your specific proposal may override this.

All our brand identity and website designers are in-house in our Berlin and Bali Studio.

Our design team is highly talented and motivated. Our recruiting process is quite intense and most of the team members have been with us for 3 years or more.

We do not outsource our work.